BACKGROUND
In-service support contract for the second line test solution developed to confirm serviceability of units on the MoD support helicopter.
ACTIVITIES
- Provide repair and overhaul service for hardware of ATP and ATE elements
- Assistance to operators on fault diagnosis including site visits for more detailed investigations
- Manage and run continuous improvement programme
- Develop solutions for improving productivity and extending system life
ACHIEVEMENTS
- Providing customer with peace of mind that crucial operational equipment is supported for the whole duration of their lives. Equipment is more than 25 years old with an expected out of service date of 2040.
5 years, renewable, currently in term 4
Legacy system support - military confidential
In-service support engineer, principal systems engineer
“We are extremely happy with the level of support and technical expertise provided by Spherea. This is reflected through being in the 16th year of in-service support.”
Military customer
